Introduction
We live in a dynamic age: While just a few years ago, artificial intelligence seemed more like science fiction than reality, today we are right in the thick of it. It’s not just companies that are working with AI; a large portion of the general public in the Western world is now doing so as well. There are many popular AI providers whose own models and chatbots are gaining more and more traction: for example, Microsoft’s Copilot or OpenAI’s ChatGPT.
While most societal questions surrounding AI often relate to economic changes, this article focuses on how we, as individuals, can use AI to support our personal development – and where the limits lie.
Very important: This is neither about idolizing nor demonizing AI. Because the reality is that it is already becoming an increasingly integral part of our daily lives. Whether we like it or not. And as with everything, the same applies here – the more consciously we engage with it and understand it, the more confident we feel in dealing with it.
The basic rule: AI is what you make of it
When it comes to AI, there is one crucial basic rule: it is a direct reflection of the input humans provide. In other words, the way we use it influences what AI gives back to us. If we use it to find the best online deals, it becomes a driver of consumption. If we use it to learn skills such as programming, it becomes a driver of development. So, for you personally, AI is whatever you make of it.
Use cases for psychological awareness work
Below are a few examples of how we can use AI in psychological awareness work. These use cases can extend to other areas and topics.
- Classifying, understanding, naming, and exploring emotions
(“What emotions might arise in this situation?”, “Where in my body do I feel it when I’m angry?”) - Self-reflection & pattern recognition
(Describing experiences and analyzing patterns, bringing inner conflicts to light, exploring subconscious beliefs) - Feedback & shifting perspectives
(“How might an outsider see this?”, “What other perspective could I take on this issue?”) - Exploring Resources
(“What things might help me recover emotionally?”, “What small things might bring me joy?”) - Journaling Companion / Digital Diary
(Writing down and organizing thoughts, analyzing records over a longer period to identify patterns and developments)
Wouldn’t it be better to discuss such topics with people?
At first glance, the use cases mentioned above may seem unusual or perhaps even uncomfortable. After all, AI isn’t human, and as soon as we start dealing with matters of consciousness – how we think, feel, and act – we (rightly) prefer to trust human judgment rather than artificial intelligence. At the same time, AI has advantages that we rarely get so directly from a human:
- AI is “objective” (though not error-free – more on that later). It doesn’t care whether you’re likable or not; it has no past, no future, and no social context. Its responses are therefore more neutral, as they’re free of personal or social context.
- AI incorporates “collective knowledge.” The information available to it and used for networking exceeds what a human brain could ever process. As a user, you literally benefit from this intelligence – its networked thinking and pattern recognition.
- AI is a “private space” (more on this later as well). Especially when it feels “too early” to talk to a real person about something, AI can provide an initial, protective space – one that later translates into real life.
- AI is virtually always available – this should not be underestimated, since we as humans operate with limited resources, and sometimes there simply “isn’t anyone there” when we need someone.
Important: None of this means that AI replaces a human being. On the contrary, we humans have a lot more to offer that we cannot get from AI: unfiltered authenticity, emotionality, physical closeness and warmth, and simply the physical reality. So this is not about replacing human contact or abilities. Rather, it is about supplementing them exactly where needed.
A clear distinction: What AI is not – and never will be
Despite its realistic and even empathetic responses, AI is not – and never will be – human. It also does not replace human interaction. And while those seeking psychological support can use AI as a tool, they should be clear on one thing: AI is no substitute for a therapeutic conversation. It is important to be aware of this. That is why we provide the following guidelines on how AI can be used in a healthy way:
- Clear definition of its role: AI is not a human being and is not a substitute for social contact.
- Clear definition of its function: AI is a digital companion, not a decision-maker. It is always your own responsibility what you do with the information that AI provides you.
- Check, check, check: AI is “objective,” but it can make mistakes – and a wide variety of them. It can hallucinate, tell you what you want to hear, mix things up, and provide incorrect information.
- Data protection: Always find out what the respective AI provider is allowed to use your data for.
Communication Between Humans and AI
AI responds to your instructions (known as “prompts”). Generally speaking, the more leeway you give the AI through open-ended questions, the greater the risk of bias. So when working with AI, it’s important to communicate clearly. Another often underestimated aspect of working with AI is your own language: How we ask questions, phrase them, and the tone we use influence both ourselves and the quality of the responses. A respectful, appreciative approach is therefore recommended.
General Tips for Prompting
- Clear intention / clear prompt: What exactly do you want to know?
- Precise wording: The more precise the wording, the better. If necessary, try different phrasings and see how the response changes.
- Context and background: Provide as much detail as possible about what your questions refer to and where they come from. If necessary, ask for sources if that’s important to you.
- Clear instructions for the answer: I generally recommend always asking the AI for “honest,” factual answers, regardless of whether you’ll like the answer or not. This is because, at the end of the day, AI chatbots are a commercial product and are programmed to provide you with helpful – and often pleasant, “feel-good” – answers. This isn’t problematic in and of itself, but it can become so, as they tend to adopt your perspective and tell you what you likely want to hear. With a clear prompt, you can counteract this.
Summary
AI is already practically part of our everyday lives. In all likelihood, it isn’t going anywhere. So we benefit from consciously engaging with it and recognizing its potential in ways that make sense for us individually. And as always: AI does not replace humans. It merely supplements us where we humans have limited capacities. Which, in turn, supports us in the long run on our own path.
